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What To Insist From Any Commercial Cleaning Service

By Deanne Shepard


The appearance of your office gives an impression of your business to client, associates and workers. It thus must be kept sparkling clean in all seasons. Many cleaners promise the best services but do not deliver. You must be in a position to demand certain services from your contracted commercial cleaning service provider.

Convenience- disruption of normal activities during cleaning should be avoided at all cost. This means that your cleaners should identify the best time to work. The options include early morning, late evenings and during breaks. Your employees and clients will not have to be stopped from conducting normal business. Working during breaks ensures that cleanliness is maintained at all times.

Custom package- each office has a unique work culture and is exposed to different forms of dirt. This calls for specific cleaning procedures and substances. The approach in each case is also different and must reflect this uniqueness. Substances used vary from one surface to the other. The package offered by your cleaner must be sensitive to these factors.

Approved products- the market has provided unique products and substances for different surfaces. Your cleaner must use only the approved products to avoid leaving harmful residues on your floor or other surfaces. Wrong choices could cause reactions and eventually lead to damage.

Trained personnel- cleaners in Lexington MA require training to ensure that they perform their duties optimally. They understand each surface and the substances or accessories to be used. Training also includes customer care to ensure that they handle employees and others working within your space in a courteous and respectable manner. You should demand to see their licenses and accreditation certificates.

Integrity- cleaners will be in your office at odd hours and with no company. This comes with the temptation of tampering with documents and other equipment in the office. Integrity protects your property and company secrets from leaking. They will not tamper with areas they are not supposed to touch.

Environmentally friendly products and processes- The use of environmentally friendly products has taken center stage in all fields. There are incredible environmentally friendly products for use in different areas. Each surface requires a different approach. The processes should consume the least amount of energy possible without compromising on the standards of work.

Emergency services- there are instances where the office gets unexpectedly dirty. The mess must be cleared in the shortest time to allow normal operations to resume. Your cleaners must be a call away and ready to respond with necessary equipment and personnel within a reasonable time. It is beneficial if they have a live customer care representative on call instead of talking to answering machines. It reduces response time.

Capacity- the workload in each office is different. The cleaner must assess your office and provide the right number of workers to provide services in the shortest time possible. Overworking a few people reduces the quality of work and causes delays that are inconveniencing and expensive. It means that you will enjoy value for money and prompt services.




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